Fred Beans is Everything Automotive. From day one, our mission has been to meet your every automotive need. From buying and renting to towing and servicing and everything in between, Fred Beans does it all. And we do it all with cutting-edge technology that keeps us ahead of the competition. When you visit us, you know your vehicle is getting the very best treatment, and so are you! After all, we are a family organization with family values. It all adds up to a dealership experience unlike any other. So next time you're in need of anything automotive, come to the family of dealerships that's everything automotive: Fred Beans. We're excited to meet you!..
Fred Beans took a risk at a young age. Fueled by the desire to be a successful entrepreneur, he purchased Big Oak service station in the late 1950s with a $5,500 loan co-signed by his mother. His out-of-the-box marketing ideas and tireless work ethic brought Beans success, and a hunger for a bigger challenge. In 1972, he bought a 25-percent share of Bill Marsh Ford in Newtown, where his diligent efforts doubled business in the first year. The Fred Beans Family of Dealerships is a proud resident and participant in the community of Doylestown and Central Bucks County - we are striving to make a difference. Beans has used his position and resources to give back to the community in a host of ways. Locally, he is the past recipient of Central Bucks Chamber of Commerce's Business Achievement Award, the Bucks County Council, Boy Scouts of America Top Scouting Award, and the Intelligencer newspapers Power
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"A First Impression"
Thank you for building such a knowledgeable and gracious team at Fred Beans VW in Devon. My daughter purchased a 2007 Rabbit in Thousand Oaks, CA, and returned home last month and needed to do everything required by Pennsylvania to transfer registrations, including an inspection.
From my contact with Mercedes, who is friendly, confident, and a true ambassador for you, and who followed up with a personal phone call, to Mercedes (again) and Phil who came to my rescue when I cut my finger on a stray piece of metal in the new restroom (it has been taken care of). I may actually join your AutoRewards program! I believe it was Ryan who washed my car and then volunteered to remove my California plate from the front of the car while we chatted about California. Then, Donna came running out because I left my Starbucks on her desk.
All considered, my first impression of your dealership is wonderful and I will be happy to tell as many people as I know. Your client waiting room is cheerful, and I used your wireless service. Now I know I can drink coffee and eat popcorn while I wait; however, the car was ready and waiting within the estimated time.
Thank you, Fred Beans and the team at Fred Beans Volkswagen.Nan P. K.,Wayne, PA
"A Company that Cares and Values Their Customers"
I walked into this dealer three years ago and it was by far, one of the best decisions I have ever made. No matter why or when I walk in the door, the service and attention is above and beyond excellent. It is nice doing business with a company that really cares and values their customers.
Elizabeth M.,Internet Customer
"I will strongly recommend the dealership to anyone that asks."
Greg,
I'd like to thank Fred Beans Volkswagen and make special note of the help I received from Tony DiStephano and Ellen Tiger, related to service work done this week on our Jetta. There was an issue with the transmission where it was unclear where the responsibility lied - with Fred Beans or with me. Ellen worked with me to outline exactly what was wrong and acted as my advocate with Tony. Tony and I went back and forth on the issue and ultimately he accepted responsibility for the repairs. Honestly, I was surprised and very grateful.
He said he wanted to keep my business. Well, he and Fred Beans will do just that and I will strongly recommend the dealership to anyone that asks. They are a credit to the Fred Beans team. I can't thank them and the entire dealership enough.
I'll see the team again in a few months when I'm ready to purchase a car for my daughter.Mike K.,Internet Customer
"Superior Service and Courtesy On A Frustrating Morning"
Dear Greg,
By way of introduction, I leased a beautiful VW Beetle convertible last spring from Rich Morris. Another, very special guy!
Late Monday night, on September 8th, I had a flat tired, so I called VW Roadside Assist and they dispatched 24/7 Road Service. They arrived within an hours time and couldn't find the tool to remove the VW emblem from the tire wheel cover (eventually used a screw) then proceeded to remove the tire, replace it with a spare, and place the damaged tires & tools back into my trunk... not carefully!
The next day, I dropped my car off locally for the tire to be repaired. After the repair, they could not remove the spare due to the fact that the wheel key lock was missing. I called 24/7 from this location, and they said "everything was put back in the car in the wheel well 'somewhere'". I then drove home to see if it was anywhere in my driveway, with no luck.
I came back to the office, called your Service Department and spoke with Mike Vinciguerra. Mike suggested that I could bring the car in and he would be able to help me. When I arrived, he immediately called your Parts Department and your technician Phil Culler arrived on the spot with the #1 wheel key lock that my repair shop needed to remove the spare. Of course, this was from Phil's personal tools and he could not give it to me. He did, however, offer to check for me to see if they had a spare in the size that I needed. He came back quickly with an extra #1 wheel key! He saved the day!
Later that same day, a neighbor who had been waiting with me for 24/7 found the #1 wheel key in the street (not where 24/7 was supposed to return it!!) and had placed it on a bench near my house. Of course, I will be returning the key to Phil when I bring my car in for inspection on Friday, September 12th.
I wanted you to know that your representatives, especially Rich and Alex (who said hello and really "remembered" me as I passed by his office), and now Mike and Phil, have given me superior service and courtesy at what had begun as a very frustrating morning. They are to be congratulated for their "personal" caring as I was taking hours from work to correct the problem and time was of the essence. And, I was definitely running out of patience.
Again, my kudos to your "guys and gals" at Fred Beans VW of Devon. It is always a pleasure to return where "service" and smiles are the priority. This is wonderful!Carolyn K.,Internet Customer
315 West Lancaster Ave.
Devon, PA 19333